GDPR Privacy Policy

Larkins Fuel Merchants (LFM) operates the website 'salt2u.co.uk' It is our policy to

respect your privacy regarding any information we collect in the operation of our website.

We act as the 'data controller' when you submit information to us, 

meaning we are responsible for keeping the information secure. We may then pass this

information on to trusted third parties known as 'data processors' who may use and store

the information as detailed below. These companies have their own privacy policies in place.

LARKINS FUEL MERCHANTS

We are coal and log merchants operating from Old Buckenham for many years. We deliver

coal, smokeless fuel, logs and associated products in South Norfolk and North Suffolk.

We have a website from where customers can order and pay for products. We also take 

orders via telephone and also take credit/debit card payments. 

LFM is the 'controller' and is responsible for your personal data. If you have

any questions about the privacy policy, including any requests to exercise your legal rights then

contact us using the details below:-

Larkins Fuel Merchants
Approved Coal & Log Merchants
The Coal Yard
Old Buckenham
Norfolk
NR17 1PE

Tel: 01953 861145
email: nigel@salt2u.co.uk

THE INFORMATION WE COLLECT

Identity data: includes name and title including company name.

Contact data: includes billing address, delivery address, email address and telephone numbers.

Financial data: We do not collect this directly instead, the buyer is directed to pay via Paypal which then processes the payment card details, and/or banking details and we are then notified by an email from Paypal that you've paid.

Transaction data: includes details about payments to and from you and other details of products and

services you have purchased from us.

Technical data: includes internet protocol (IP) address, your login data, browser type and version, time

zone setting and location, browser plug in types and versions, operating system and platform and other

technology on the devices you use to access this website.

Usage data: includes information about how you use our website, products and services.

Marketing & Communications data: includes your preferences in receiving marketing from us and our,

third parties and your communication preferences.

COOKIES

A cookie is a small file that a website stores on a visitors computer or device and that the visitor's web-browser

provides to the website each time the visitor returns to our website. LFM uses cookies to help identify and track

visitors, their usage of our website and their access preferences to the website. LFM visitors who wish to prevent

cookies being placed on their computers should change settings in their browsers to refuse cookies before using

our website 

* Some features of our website may not function properly without the use of cookies.

USE OF INFORMATION

Any information we collect from you via our website, email, post or telephone is used solely for business purposes and 

is not shared with anyone other than a trusted third party.

Any credit/debit card payment details you give us over the telephone are immediately destroyed once payment is verified.

For accountancy purposes, your name, address  and contact details are held securely on file through QuickBooks, in order

for us to issue delivery notes/invoices, collect and manage payments etc.

YOUR DATA

We only hold your personal data for as long as necessary for accountancy purposes.

If your details have changed then please contact us at nigel@salt2u.co.uk or write to us at the above address.

You can request a full record of all data that we have stored relating to you.

You also have the option of having all your details deleted .

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